Facebook Says Sorry to WhatsApp Users For System Crash

Facebook bought mobile-messaging startup WhatsApp for £11.4bn Reuters

WhatsApp, the instant messaging service for smartphones, was hit a by a major outage on Saturday, with "server issues" blamed for the crash.

Facebook apologised to users after the service, which the company bought for £11.4 billion last week, became unavailable. Facebook claimed the service was down for two hours, although some users say it was far longer.

Not only Whatsapp, if Twitter and Instagram is to be down, we will be paranoid too. People nowadays rely too much on Social Media.
— Zion (@SoshiIon) February 23, 2014

Jazzy Marwaha tweeted: "It's been like 4 hours, you would have thought they could sort whatsapp out by now."

Other users including Olympic diver Tom Daley who tweeted: "Anyone else's WhatsApp stopped working?"

At 8.16pm WhatsApp tweeted: "Sorry we currently experiencing server issues. We hope to be back up and recovered shortly."

At 10.48pm they said: "WhatsApp service has been restored. We are so sorry for the downtime."

It looks like WhatsApp is down. Don't worry, I'm sure it'll get bought by a big company so that reliability won't be an issue. Oh.
— Clippy (@TheClippy) February 23, 2014

WhatsApp chat conversations were apparently stuck on the "Connecting" screen, to the annoyance of many on Twitter, with the hashtag #whatsappdown appearing high on trending lists.

A number of jokes also did the rounds, mostly revolving around how Mark Zuckerberg's plan was to buy WhatsApp and then shut it down to force people to use Facebook chat.