car map
Photo by Nicholas Fu/Photo credit: Pexels

The user experience is one of the most essential parts of any platform, and this is no less true for travel apps and websites. After all, travel sites are designed to make life easier for users, with key features like maps essential for helping travellers plan their journeys. Without quality, functional maps, travel platforms suffer from a poor user experience and lost booking opportunities.

This is what Sriram Santosh Aripirala has set out to solve. As an Android engineer for a popular travel website, he's behind some of the industry's most impactful solutions that have helped transform the travel planning process for users worldwide. His work has brought significant improvements to map interactions, implementing more innovative organisational tools that have simplified trip planning and set new benchmarks for efficiency and user engagement.

Addressing Cluttered Map Interfaces and Inefficient Navigation

When maps are overcrowded and cluttered, they become difficult to understand, causing user frustration that leads many to abandon the platform altogether. This was the case for the travel platform Aripirala was tasked with improving, which needed a significant redesign to retain users better.

Sriram Santosh Aripirala
Photo: Sriram Santosh Aripirala

Aripirala identified a clear need for interactive tools to help balance choice and quality and better guide user attention for ease of use and an improved user experience.

To this end, he created 'mini-pins,' which are smaller map pins that represent additional listings in a way that doesn't overwhelm the interface. Aripirala also designed a two-tier pin system highlighting high-probability listings while still allowing exploratory options for users. He also implemented adaptive display mechanisms, which would allow for fine-tuning pin visibility by zoom levels and, most importantly, user preference.

Changing the Way Users Plan Trips

Trip planning presents various challenges, but limitations in travel platforms can make it even harder. For example, the travel platform Aripirala would improve was struggling with cross-user sharing, and users were losing track of options while sharing listings with others. Additionally, preferred listings were poorly organised, creating friction within the booking funnel.

Aripirala introduced a '"Suggested Wishlists" feature to resolve both challenges, which prompts users to create a wishlist once they share three listings with specific parameters (such as being within a certain distance or when listings are shared within quick succession). Aripirala also introduced features that grouped similar listings, improving the booking experience and allowing users to track their favourite options better.

Encouraging users to create wishlists made it simpler to organise their preferred listings into a single list. This simplified the planning process while also increasing the likelihood of bookings.

A Lasting Impact on the Travel Industry

As the travel industry increasingly relies on technology, Sriram Santosh Aripriala's innovations have helped address some of the sector's most significant pain points, strengthening the appeal of an already popular travel application and dramatically improving the user experience.

His two most significant projects have redefined how users interact with travel platforms. Aripriala's innovative mini-pins and two-tier pin system transformed map usability by improving visual clarity and significantly enhancing platform performance. The result was a remarkable 80% user adoption rate, inspiring other industry giants like Google Maps, Redfin, and Zillow to later implement similar features. His Suggested Wishlists feature achieved an 88% adoption rate and directly contributed to a 1.5% increase in bookings.

Beyond these technical achievements, Aripirala has emerged as a thought leader in mobile development. He won the 2017 CodePath mobile app development competition and has since become a judge at multiple hackathons. He's also been featured as a guest speaker at many industry events, including ETHCapteown and the Google Developers Fest. He's a Tech Fellow at the Institution of Electronics and Telecommunications Engineers (IETE) and plays an active role within the organisation.

Aripirala has successfully made a career combining technical expertise with a deep understanding of user needs. His solutions don't just solve technical problems—they fundamentally improve how people plan and experience travel. This user-centric approach to development has helped establish him as a leading voice in travel technology and left an indelible mark on the industry at large.