Windows 10 Anniversary Update: How to fix webcam freezing issue without patch
An official patch from Microsoft will only arrive in September.
Microsoft may have released its Windows 10 Anniversary update with a lot of promise but several users who updated their systems are now complaining of a major webcam freezing issue post the update. Users say their cameras are either not working at all or freezing constantly after the update along with webcam based applications like Skype and more.
Microsoft has acknowledged the problem, but says they will not be issuing a permanent fix until September. If any of you are facing a similar issue post the update IBTimes UK brings for you some simple steps, suggested by a user on twitter, to get rid of the issue until a patch arrives:
First and foremost the steps have to be followed very accurately else it could cause damage to the system so those who do not wish to take a risk should wait for the patch
- Press the Windows key + R Key together to open the Run command
- On the Run searchbar type regedit, and click OK to open the Windows registry
- Now copy this path or select the path manually while browsing : HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
- Now right-click on the right side of the window and select New>DWORD (32-bit) Value
- Following this the pop up window will ask for a value name. Name the new key as EnableFrameServerMode
- After naming click on OK
- Now double-click this newly created key and set it its value data to 0 and also make sure that its base is selected as Hexadecimal
- Once done click OK
- The process is complete but you will have to restart your computer to test if it is effective or not
- Once you have restarted test the USB camera on the PC and try and make a Skype or Hangout call
- In case it is still not resolved you will have to wait for the official patch to arrive
© Copyright IBTimes 2024. All rights reserved.
