iPhone 6 Plus: Apple launches 'iSight camera replacement program' for affected devices
Apple has launched an 'iSight camera replacement program for iPhone 6 Plus', following users' complaints with regards to the blurry camera issue on the large-screen iOS handset. Soon after the market roll-out of iPhone 6, users came across this issue, where the camera does not remain stable and is blurry.
The automatic or, manual focus does not work either, although the front camera work well. More about the blurry camera issues can be found on the Apple support forum.
Apple has now acknowledged this and said a few iPhone 6 Plus units are affected, where the iSight camera has a component that might fail causing the photos to look blurry. Apple identifies these affected units were sold between September 2014-January 2015.
Apple has further assured that if any iPhone 6 Plus is producing blurry photos and falls into the eligible series serial number range, it will replace the iSight camera. To find out if your iPhone 6 is eligible, submit the phone's serial number (which can be found under Settings>> General>> About) to check whether it is eligible for the programme.
To replace your iSight camera, choose any of the following options. But note that iPhone will be examined prior to the service in order to check the eligibility:
Apple Authorized Service Provider
Apple Retail Store
Apple Technical Support
Also, ensure that you repair any damage prior to using the service, as it may impair replacing the camera.
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