Janet Jackson Unbreakable tour: Outraged fans denied refund despite singer postponing shows to start family

Unlucky Janet Jackson fans took to social media to vent outrage at discovering they will not get refunds for tickets, despite her Unbreakable tour being cancelled indefinitely

Earlier in April, the 49-year-old performer broke millions of hearts by announcing that she is postponing her Unbreakable world tour. In a video message, she revealed that doctors advised her to rest up as she and her husband are 'planning a family'.

"We are in the second leg of the tour and there's been a sudden change and I thought it was important you be the first to know. My husband and I are planning a family so I'm going to have to delay the tour," she explained.

"Please, if you can, try and understand it's important that I do this now, I have to rest up, doctors orders, but I have not forgotten about you, I will continue the tour as soon as I possibly can,' she added.

But what began as well-wishing, and messages of support for extending her family, soon turned to frustrated rants as vendors broke the news that refunds are unavailable as the shows have not been cancelled, but merely postponed.

A quick scan of Ticketmaster show tickets still onsale for upcoming shows in May through August, and no mention of show cancellations – with the exception of one show scheduled to take place in the Rupp Arena in Lexington, Kentucky.

"I get she wants a family but seriously, either fully commit to an album and tour or don't bother," Facebook user Adam Lonergan wrote on their page. "She canceled the All For You tour, the Rock Witchu tour and now the Unbreakable tour. I've been a fan for years but this c**p is wearing thin. Time for her to retire I think!'

The move has prompted fierce backlash from fans – citing previously postponed or cancelled shows, some are even calling for the Scream hit maker's retirement from music. Others pointed out that her decision to postpone the string of dates was unfair to loyals fans.

Jackson wed Qatari business magnate Wissam Al Mana in a private ceremony in 2012 and is said to have converted to Islam following the union. It is not clear if the couple are already expecting, trying to conceive or planning to adopt.