Samsung acknowledges Galaxy S6 has serious memory problem

The Samsung Galaxy S6 and S6 Edge have recently been plagued by serious memory problems, as poor memory management is leading to massive slowdowns and random app crashes, including force closes.

After receiving a number of user complaints, the company has finally acknowledged via its official UK Facebook page that its flagship Galaxy devices indeed have serious memory issues.

According to Forbes, the root of the problem has been attributed to how RAM is used and freed up when the device runs low on system resources.

In such a case, it is imperative that the operating system terminate those processes which are not in use and allocate fresh memory to resource-hungry apps.

However, when this does not happen, there will be massive app slowdowns as the processor has nothing to process with a lagging memory resource, eventually leading to app crashes.

Among the most common memory troubleshooting steps, one can think of terminating or force closing all apps via the multitasking card menu or just reboot the device to clear up system memory.

Although the former method might release some memory, it is not devoid of system instability issues and in such cases rebooting the system is the only viable solution.

The folks at Forbes suspect that the memory issue could indeed have its roots in Android Lollipop, wherein severe memory leak issues have been reported across all versions including Android 5.0.1, Android 5.0.2 and Android 5.1.

One must note that both Galaxy S6 and S6 Edge are currently running stock Android 5.0.2 firmware from Google, while the Android maker has already admitted the existence of the memory leak bug in its operating system.

Google seems to have already addressed this issue with the impending Android 5.1.1 release, as its leaked official changelog reveals "improved RAM management" as one of the key additions to the new Lollipop update.

Apart from the new Lollipop update in the making, Samsung has promised to roll out micro-updates to resolve memory stability issues as well as improve the overall device performance.

Here is what the company had to say on its Facebook page:

"Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability... Keep checking for these on your device via Settings > About device > Software update > Update now."