Samsung releases urgent software update for Galaxy S8 and S8+ to fix DQA error
The company earlier said it would release an update to resolve red-tinted screen problem.
Samsung is rolling out an "urgent new software update" for its flagship Galaxy S8 and S8+ smartphones that would address the DQA issue users are experiencing. (DQA stands for device quality agent).
Weighing in at slightly more than 943KB, the update resolves the DQA error from occurring.
S8 users who installed the day one update reported that they were greeted with "DQA keeps stopping" error message when the phones were connected to Wi-Fi.
There are a few workarounds to troubleshoot the error, including turning off Wi-Fi, clearing cache partition through recovery, disabling high performance mode and disabling the DQA app.
But thanks to the software update, users will no longer have to take the pain of applying the fixes manually. If you get prompts to install the urgent update, perform the following steps to install it manually:
- From the home screen, tap Apps, located at the lower right end
- Tap Settings
- Tap System updates
- Tap check for system updates
- If the update is available for you, tap Download Now
- Tap Install Now
The rollout was first spotted by Android Central, which says this is the second time in a week Samsung has had to deal with customers' complaints regarding bug issues affecting the handset.
The company recently said it will release a software update soon to address the red-tinted screen issue on Galaxy S8 devices.
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