Uber's left part of its lost and found database online for anyone to see
App-based taxi company Uber has unwittingly exposed some sensitive internal data to the public by leaving some internal records accessible on its website.
A lost and found database that seems to have come from the company's Los Angeles office was available for anyone in the world to see in the support section on Uber's website, until Vice Motherboard discovered it and filed a story at 01:18am GMT (8:18pm EST) on 9 February.
The webpage has now been pulled down, but while it was available, the information included full names of customers, together with some customer phone numbers, as well as all of the customers' and drivers' internal identification numbers.
The logs recorded everything that the customers had lost from January to February 2015, from a Visa debit card, an iPhone 4 with a green case, a skateboard, sunglasses and headphones, to medical weed cards, a Patti Smith record, a selfie stick, car and house keys and a red purse.
The document also stated which items had been sent back to customers, but it was not clear what had been done with the rest of the stuff.
While the specific journey information was hidden behind a password-protected area of the website which only Uber drivers can access, it still doesn't inspire much confidence in the company.
IBTimes UK has contacted Uber for comment on the issue.
Uber is already in trouble with the public after Uber executive Emil Michael suggested at a dinner in November 2014 that the company could dig up personal information about journalists that had written critical pieces about Uber.
Even worse, later in the same month, it was found that Uber's New York City general manager Josh Mohrer did breach the firm's privacy policy by spying on Buzzfeed tech reporter Johana Bhuiyan using the company's in-house God View tool, which is widely accessible to corporate employees, but not drivers.
In fact, due to the public outcry over the incidents and God View, Uber decided to hire IBM's former chief privacy officer Harriet Pearson in November to completely overhaul and review the company's privacy policies.
Well, it looks like there will be one more thing for her to work on now.
© Copyright IBTimes 2024. All rights reserved.