University student demands lifetime supply of Kit Kats after purchasing waferless multipack
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A law student from King's College London, has written a letter to Nestle quoting case law from the 1930s after biting into a waferless Kit Kat. Saima Ahmad, 20, had purchased a multipack of eight Kit Kats for £2 ($2.88) when she stumbled upon a waferless interior, much to her disappointment.
"They go about advertising the unique concept of Kit Kat, but I'm so disappointed by what I have purchased. Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy," said Ahmad. "I wouldn't rule out taking this further if Nestle do not apologise or compensate me adequately."
Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy.
Ahmad is now demanding the manufacturer fully compensate her with a lifetime supply of Kit Kats after her "monetary and emotional" loss, or else face further legal action. According to ITV News, an excerpt from Ahmad's letter to the manufacturer read: "The truth of the matter is; manufacturers owe a duty of care to consumers.
"The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective. As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle. The loss I have suffered is of monetary and emotional significance."
Meanwhile, in other Kit Kat news, Nestle Japan has announced an interesting choice of flavour for the new Kit Kat: sake. The packaging will reportedly be covered in pink cherry blossoms. The sake Kit Kat will reportedly taste like high-end sake and contain white chocolate flavoured bars sprinkled with powdered rice wine.
Sake Kit Kat went on shelves on 1 February and a bite of the juicy bars will reportedly leave a "light and refreshing aftertaste", though it is claimed the bars will be non-alcoholic. Earlier, Nestle launched a gold-wrapped Kit Kat for the Japanese consumers. The "gold" bars were to be priced at ¥2,016 (£11.17, $16, €15.23,) according to Nestle. "When you present a Kit Kat wrapped with gold, you're actually making the very best wish for the person through the year," said Alex Villa, Nestle Japan's executive manager.
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